Who do I contact if I have questions about my library card account?
Answer
For assistance with your library card account, you can:
- Email the library using our online form.
- Chat with staff online through the AskDCPL pop-up on the website, live-staffed 10am-3pm Monday-Friday. Click "chat now" in the box that pops up on the lower right of your screen. While chat is closed, you can submit a question on the AskDCPL FAQ page by clicking "submit your question".
- Call your closest open location during open hours. Find the list of locations, hours, and phone numbers here.